Roller NetworkWe had to switch responses for “inboundproxy.com” from 4xx to 5xx on our Outbound Mail (smarthost/submission) server this morning due to a massive flood of attempts to the domain causing inode exhaustion on /tmp. The domain “inboundproxy.com” does not exist in DNS, which is normally a 4xx response.
We sadly had to move the plug on this device to a new PDU this afternoon:
Lucent PortMaster PM-25 ComOS 3.9 System uptime is 1546 days 5 hours 55 minutes
This old PM25 is still used to provide some serial console services, but prior to replacing the PDU for the rack it’s in (and we did try to re-plug it as fast as we could on the off chance it would hold up briefly) it was the last thing that hadn’t been restarted for any reason since we opened our original colocation floor 1546 days ago, about 4.2 years.
This Saturday, February 1st during our recurring routine maintenance window (between 10:00 and 22:00) we will be physically relocating a server that handles Outbound Mail service (also known as smtpauth.rollernet.us). The expected duration is 1 to 10 minutes, or approximately the time it will take to shutdown, relocate, and restart. Replacement hardware will be brought online in parallel in preparation for an upgrade at a later date.]
UPDATE: This maintenance has been completed.
Our business office will be closed from December 24th through December 26th for Christmas. Our next business day will be December 27th, although we’ll still be around to keep an eye on things since what we do is never “closed”. The operations hotline will be available as normal through for colocation and SLA customers. Otherwise, the fastest way to reach us will be by email, although some delays should be anticipated.
We have an unfortunate change to announce that affects our customers that are registering domain names through us (where we in turn use the OpenSRS reseller service): there will be a price increase for whois (contact) privacy effective January 2, 2014.
We do want to make it clear that Rollernet is not increasing any pricing on our side, this is a passthrough price increase. The following notice was sent to us from OpenSRS:
Beginning January 2nd, 2014, adding a Contact Privacy subscription to a domain registration will incur a $3.00/year charge. This change to a paid subscription model for Contact Privacy reflects the significant increases in effort, work and costs to operate the service.
According to an FAQ they note “WHOIS proxy services retail in the $5 to $10 range”. We take the total cost of a registration and add 10% to get the final price we charge, which for us works out to be $3.30.
Domains that already have whois/contact privacy enabled since their last renewal will not be affected. However, if privacy is enabled at the time of the next renewal, the renewal fee per year will unfortunately be higher due to this additional charge. Furthermore, enabling contact privacy at any time during a domain’s term (if it was not enabled at renewal time) will also incur this charge, which is not prorated. All charges for contact privacy are non-refundable.