Categories
Status

Eaton Service Visit

We have an unplanned Eaton service visit today at 17:00 UTC-8. There was an odd behavior with the UPS the resulted in a utility feed side breaker trip, so we’re having them come inspect the equipment, download logs, etc. The result was that the affected UPS ran on battery for about 5 minutes while we investigated and reset the utility feed breaker; there was no impact to our facility operations.

This event is a good example of where batteries have an advantage over a flywheel system. Since the input breaker tripped, the UPS was relying on its DC supply (whether it’s batteries or flywheels) to support the protected load. A flywheel would not have lasted the 5 minutes it took us to check everything. Flywheels, of course, have a lower long term maintenance cost since batteries are consumable items that need to be replaced on a regular basis. The tradeoff is that flywheels do not have the run time endurance of batteries.

UPDATE: No anomalies were found in the UPS performance monitors.

Categories
Changes

IP Address Change for rollernetstatus.com

We had to do an unplanned change of the IP addresses for the rollernetstatus.com site due to chronic packet loss issues that were resulting in excessive false pages from NagiosĀ  (typically during the early morning hours). The VPS host says this should fix the problem, so we’ll see.

  • IPv4 176.58.89.17
  • IPv6 2a00:dd80:3c::1e

UPDATE: So far it’s been well behaved without the false pages.

Categories
Changes

Now Running PowerDNS 3.0 for Primary DNS

As previously mentioned, we planned to upgrade to PowerDNS 3.0 to support some outstanding requests. We’re pleased to announce that this upgrade has been completed. As always, feel free to contact us with any questions.

Categories
Q&A

Yes, We Have a Whole Facility UPS

We’ve given a surprising number of tours lately for colocation where one of the questions brought up was whether or not we provide UPS power to the racks. The simple answer is yes: Roller Network maintains and provides facility-wide UPS power. There is no requirement for a colocaiton customer to provide their own UPS. It’s actually our site policy that all switchgear, batteries, and UPS systems must be isolated in the electrical room separate from other equipment.

Apparently the motivation behind this question is that many of our local competitors do not provide UPS power for colocation. Well, we do, and we see it as part of our job in providing colocation services. If you have to maintain your own UPS and batteries, why colocate in the first place?

Categories
Changes Status

PowerDNS 3.0 Upgrade

As promised, we’re going to be upgrading our PowerDNS authoritative servers from 2.9 to 3.0 in order to address the previously mentioned long TXT records and AXFR support limitations. We will perform the upgrade on Saturday, August 13 starting at 10:00 UTC-8. We expect the upgrade to be transparent.

At that time long TXT record support will go live (they’re already supported in the ACC, just not publishable) and we’ll start working on the front end to manage AXFR. We appreciate your patience.