Categories
Changes

New Option: Allow Sender To Fail An RFC822 Check

We’ve added a new client validity check option called “Allow sender address to fail an RFC822 Address Check”. This option stemmed from an old feature request.

However, we are not supporting changing this option away from its’s “default” setting. The purpose of adding it as an option is to let customers that know why they would want to bypass this check (and understand the possible pitfalls) to have the option to do so. Rollernet does not recommend or support changing this setting. You’ll find it at the very bottom of the Client Validity Checks.

Categories
Changes

Mail: “Foxhole” Third Party Databases

We’re going to start using the “Foxhole” third party databases on our mail services for those that are using the Anti-Virus filter and have third-party databases enabled. For more information see: sanesecurity.com/foxhole-databases/

Categories
Announcements Changes Status

Facility UPS Maintenance

Twitter posts for this event start at: https://twitter.com/RollernetNV/status/445230635582386177

UPDATE 2014-03-16: UPS maintenance successfully completed!

We are working on scheduling an upcoming facility UPS maintenance and start-up with Eaton to take place on Sunday, March 16th. no earlier than 17:00 Pacific time Friday, March 14. We have requested March 15th or 16th, or the following weekend (21st after 17:00 or 22nd, 23rd). Once we have a firm date and time we will publish a facility maintenance notification online and direct to customers by email. We are also planning to provide live updates during the procedure.

Earlier this year we purchased another Eaton UPS to bus-tie into the existing parallel/redundant tie panelboard. This will add another 30kVA of capacity to the system and allow us to finish selling the remaining colocation space in Phase I with the goal of reaching “sold out” status. However, to tie in another unit requires a factory technician to commission the new UPS on site and placing the existing system into bypass for a short time. There is also a risk of start up failure on the newly installed unit, as with any untested piece of equipment. At this time the new unit is installed and fully wired with input/output breakers open, waiting for start up.

UPDATE: This is scheduled for all day Sunday, March 16th.

UPDATE: We will update this post as needed during the event and possibly live-tweet it. You can follow @rollernetnv on Twitter or watch the feed on rollernetstatus.com

Categories
Announcements Changes

Domain Registration Contact Privacy Price Increase

We have an unfortunate change to announce that affects our customers that are registering domain names through us (where we in turn use the OpenSRS reseller service): there will be a price increase for whois (contact) privacy effective January 2, 2014.

We do want to make it clear that Rollernet is not increasing any pricing on our side, this is a passthrough price increase. The following notice was sent to us from OpenSRS:

Beginning January 2nd, 2014, adding a Contact Privacy subscription to a domain registration will incur a $3.00/year charge. This change to a paid subscription model for Contact Privacy reflects the significant increases in effort, work and costs to operate the service.

According to an FAQ they note “WHOIS proxy services retail in the $5 to $10 range”. We take the total cost of a registration and add 10% to get the final price we charge, which for us works out to be $3.30.

Domains that already have whois/contact privacy enabled since their last renewal will not be affected. However, if privacy is enabled at the time of the next renewal, the renewal fee per year will unfortunately be higher due to this additional charge. Furthermore, enabling contact privacy at any time during a domain’s term (if it was not enabled at renewal time) will also incur this charge, which is not prorated. All charges for contact privacy are non-refundable.

Categories
Changes

Update: Mail Services Whitelist

We’ve released a updated version of the mail service whitelist. Along with a user interface update, we’ve changed the filter section to a multi-select, and tweaked the sorting/grouping.