Roller NetworkWe’ve added a new, simple feature that allows a hosted mail box to limit whether or not IMAP or POP3 connections are allowed. This is controlled through two new options in the actions selector for each mail box:
Attempting to access a mail box using a disabled protocol will result in an authentication failure. The default is to allow both protocols. Disabling IMAP will also disable webmail since it’s an IMAP client.
We’ve updated our invoice system so that it will now generate invoices as attachments: either as plain text (the default) or as a fancy PDF attachment complete with logo. We’re going to be making other updates to the email templates the system sends out over the next week or two as well. Unfortunately for our international customers the PDF option is not fully UTF-8 compatible due to difficulties with XeTeX and the wide range of possible fonts (such as those for Chinese). The plain text attachment option is fully UTF-8 clean.
There is also a new option to request an invoice copy to be sent by mail. However, using this option will add a mandatory $1.50 fee for postage and handling. Unless you absolutely require us to send a paper copy, we recommend printing the PDF version since it is the same thing we’d mail. In the future we will be adding a digital signature option for the attachments.
These options can be found on the Account Preferences page of the ACC at: https://acc.rollernet.us/account/preferences.php
The new routines were thoroughly tested outside of the main billing application, so hopefully there won’t be any embarrassing bugs during the next billing run. In the event of a billing error, please notify us and we’ll correct them. Thanks!
Roller Network has activated a 6to4 relay on one of our border routers.
We have several customers using 6to4 addresses, so instead of relying on public relays for this traffic we will now originate it ourselves. Scanning through the logs and performing a traceroute/ping on several of them revealed working connectivity, but in the event of any trouble with 6to4 addresses, please report it to us.
We’re changing the format of our invoice numbers to make them friendlier for our customers. For a long time we’ve used the format “Rxxxxxx” where the R was followed by a unique identifier. In practice, however, it’s not the most popular format: it’s long, contains letters, and it’s hard to read back over the phone. As such, invoices will now be generated using a simple number as their invoice ID.
Our testing hasn’t turned up any problems, but there’s always a chance when making a change to a very old system that something can be overlooked. If you notice any problems with these new numbers please let us know immediately. Thanks!
We’ve moved a couple of the items around on the main menu of the account control center:
Certainly not major changes, but if you’ve become accustomed to seeing these under the Tools section we didn’t deleted them from the system.