New announcement on the forums: Return of the Forums: November 2013
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Thanksgiving Holiday 2013
Our general business office will be closed for Thanksgiving, November 28th and 29th, 2013. Regular hours will resume on Monday, December 2nd. Colocation customers and others with service level agreements should call the hotline in the event of an emergency. We’ll still be watching for support tickets by email as well.
EVENT: NV Energy Planned Outage: 2013-11-23 @ 06:30
DATE: Saturday, November 23, 2013
TIME: 06:30 to 08:00 local time (US/Pacific)
SERVICE IMPACT: None expected.
DETAILS:
We’ve received notice that NV Energy will be performing line work in our area with a planned outage on Saturday, November 23 between 6:30am and 8:00am local time (US/Pacific). Roller Network staff will be on site beginning at 6:00am to monitor as needed.
This event will be treated as a substitute to our bi-weekly recurring 09:00 automatic generator exercise/test. Updates will be posted to online to our Twitter feed and this post on the Newspipe.
No impact to Roller Network services is expected.
UPDATES:
06:44 – Power off, generator on. All is normal.
08:04 – Power restored. The system will now wait briefly before transferring back.
08:27 – This event has completed. No service impact, as expected.
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Webmail Upgrade: Roundcube 0.9.5
We’ve upgraded our Roundcube webmail option to its latest stable version: 0.9.5. Please reload or clear your browser cache if you encounter any issues as the default theme has changed.
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Update: Colocation Management
We released a refresh for the Colocation section of the account control center this morning. In addition to a general layout update, we’ve added a new section for power use similar to network port use. For this initial release only PDU level data for half and full space colocations is available and we’re working on outlet level data for shared space colocation as a minor update to follow. Unfortunately the way we’d been collecting power data was not compatible with the final graph generation method for the account control center, so while historical data is not available online it can be requested from support.
Roller Network provides facility scale power and online power management to customers as part of our colocation services from our datacenter in Reno, NV.