Categories
Changes

New Feature: Primary DNS Update Multiple Zones

We’ve added a multi-domain tool to Primary DNS that allows updates for simple record types to be easily changed for multiple zones. For example, this feature can be used as a “find and replace” to update an IP addresses or its TTL wherever a match is found (within selected domains). Record types supported are: A, AAAA, MX, NS, TXT, SPF, CNAME, and PTR. To access this feature click on the “Update Multiple Zones” button on the Primary DNS page in the account control center.

Primary DNS multiple zone update examples.
Primary DNS multiple zone update examples.

Categories
Changes

New Options for Outbound Mail

We’ve added two new advanced options for Outbound Mail accounts:

  • Allow identities on single-user account
  • Allow any valid subdomain

These advanced options allow  some of the restrictions on single-user and any-user type accounts to be modified. The first one allows the “left hand side” to vary on single-user accounts (such as for identities). The second one allows matching subdomains of the configured domain to be accepted as valid. The default setting for these options is disabled, which preserves the original behavior of the account types.

New identity options for Outbound Mail accounts.
New identity options for Outbound Mail accounts.

Categories
Announcements Changes

New Main Website

If you’re visiting the main website at www.rollernet.us today (and in the future) it’s possible that you’ve noticed it’s now sporting an entirely new design.

Categories
Status

Phone System Bug Fixed

We tracked down and fixed an intermittent bug in our Asterisk dialplan where a call could be dropped when using one of the group dial options (i.e. “press 2 for sales”). The issue was that one of our internal IAX peers was answering and dropping the call if it couldn’t establish a SIP channel rather than sending unavailable/congestion. We’ve altered our dialplan to send congestion explicitly when warranted.

This issue did not affect the 24-hour pager option since it always goes directly to a special voicemail box rather than a group dial, nor were direct dial extensions affected.

Categories
Status

Eaton Service Visit

We have an unplanned Eaton service visit today at 17:00 UTC-8. There was an odd behavior with the UPS the resulted in a utility feed side breaker trip, so we’re having them come inspect the equipment, download logs, etc. The result was that the affected UPS ran on battery for about 5 minutes while we investigated and reset the utility feed breaker; there was no impact to our facility operations.

This event is a good example of where batteries have an advantage over a flywheel system. Since the input breaker tripped, the UPS was relying on its DC supply (whether it’s batteries or flywheels) to support the protected load. A flywheel would not have lasted the 5 minutes it took us to check everything. Flywheels, of course, have a lower long term maintenance cost since batteries are consumable items that need to be replaced on a regular basis. The tradeoff is that flywheels do not have the run time endurance of batteries.

UPDATE: No anomalies were found in the UPS performance monitors.