Categories
Announcements Status

Christmas 2010 Schedule

From December 23 through December 26 we will be operating on a holiday schedule due to Christmas on Saturday. During this time our technical support staff will be telecommuting from home. If you have a technical support request during this time please open a ticket by email: see the service level comparison chart for expected response times.

The business office will be closed until Monday, December 27.

Categories
Changes

Changes: SpamAssassin, Slow Delivery, New Billing Notice

We have a couple minor changes to announce:

  • We have upgraded our incoming mail server pool to use the latest version of SpamAssassin, version 3.3.1. While it was released earlier this year, we use some custom modules (such as our unified Bayes database) that required additional testing.
  • The “SMTP Redirection (Lookup Record)” service mode now supports Slow Delivery. This change was requested by a customer and required us to add a new transport to our Postfix servers to distinguish it from the direct delivery and MX variants.

And finally, we have made a billing addition: the automated system will now send a 24 hour disconnect notice when a Mail/DNS account is about to be downgraded to a free account. Previously, the automated system sent up to 4 notices/reminders to monthly levels and up to 5 for yearly levels. This change will add one more notice before an account is downgraded. Should this prove to be unpopular we will revisit it; we always try to keep email to a minimum.

And that’s all for now. We hinted at a big announcement on the 3rd, but this wasn’t it so keep watching!

Categories
Announcements Changes IPv6

IPv6 Changes for Primary DNS

As part of our migration of all IPv6 services into 2607:fe70::/32, the Primary DNS servers now have new addresses. They are:

  • ns1-auth.rollernet.us 2607:fe70:0:3::c
  • ns2-auth.rollernet.us 2607:fe70:0:4::c

If you have reassigned our IP addresses to NS records under your domain please update your DNS. The old addresses have been depreciated and will stop answering queries soon.

Categories
Status

Sprint Maintenance Notice

On December 6 there is a scheduled maintenance window that will impact one of our transit circuits. Traffic destined to or originating from Roller Network (AS11170) via AS1239 will be rerouted at least one hour prior to the start time and no earlier than 30 minutes following the stop time as shown below.

Purpose Change
Location STOCKTON, CA
Impact yes
Summary Sprint will be performing Scheduled Maintenance which will result in a loss of IP services for approximately 30 minutes during the scheduled time below.
Start Time 12/06/10 12:00 AM PST
Stop Time 12/06/10 2:00 AM PST
Status Approved

This information was provided by Sprint.

Following this maintenance window we expect to have a big announcement hopefully within the next week, but it will depend on how soon Sprint implements the change this maintenance window is for. Stay tuned to the newspipe for details!

UPDATE: Sprint is now indicating the status as “Complete-Successful”. Actual time our circuit was down: 00:11:23.301 to 00:19:39.883 PDT. Route preferences are now restored to normal.

Categories
Announcements Changes IPv6

IPv6 Changes for Secondary DNS

As part of our migration of all IPv6 services into 2607:fe70::/32, the Secondary DNS servers will be getting new addresses. They are:

  • ns1.rollernet.us 2607:fe70:0:3::b
  • ns2.rollernet.us 2607:fe70:0:4::b

If you are performing zone transfers using IPv6, please permit these addresses as slaves on your masters. If you have reassigned our IP addresses to NS records under your domain please update your DNS. The old addresses have been depreciated and will stop answering queries soon.